(Click on a topic below for more information.) GENERAL COMPUTER Q&A ............................. |
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BLACKBERRY Q&A .............................................................
IT PRINTING SERVICES Q&A ....................................
The IT Department will provide you with a username and password.
If you have trouble logging in, please contact IT at 734-9888.
You can change your pasword at any time by following these steps: 
To change your Network Password:
Press these three keys simultaneously: CTRL + ALT + DEL. This will bring up a message window.
Click on the button that says 'Change Password'. This will bring up another new window.
Enter your old password where indicated, then the new password you want (you will have to do this twice to ensure you entered it correctly).
Once you are done and click 'OK' then a message will appear confirming you have changed your password correctly.
To change your Groupwise Password:
Open Groupwise
Click on the 'Tools' pull-down menu, then 'Options'
A window will appear. Click on 'Security'.
When another new window appears, enter your old password and then enter your new desired password twice.
Once completed, click 'OK' and you should now have a new password for accessing your Groupwise email.
You can always check your Groupwise email over the web, even when away from your computer. Simply open a browser and enter the following address:
Enter your normal Groupwise UserID and password and you should have access to your email.
DRIVE MAPPINGS (your storage spaces):
When you log onto your computer you are given 'Drives' to use - these are just storage spaces on the network. You will see them as letters of the alphabet. There are usually three drives every user must know:
C : This is physically located on your machine. We typically discourage anyone from storing anything on C because if your computer has a problem then we cannot easily retrieve the information. We encourage everyone to store important information on the NETWORK drives.
H: HOME drive - this is the storage area on the network that is set up specifically for YOU. No one else can see it.
S: SHARE drive - this is the storage area on the network used by everyone in YOUR department. Talk to your supervisor about how they have it organized and how you should use it. The vast majority of work by most employees is stored on the SHARE drive.
Please observe the following email policies:
- archive older email to save room
- clean out your inbox of older email that is non-essential - unless it is paper-trail related you can likely delete old email
- clean out your 'sent items' folder of all non-essential email (most people don't even realize there is mail piling up in there)
- delete all emails with large attachments as soon as you can (the attachments take up a lot of room)
As a policy the IT Department will be using tools to track mail box sizes and notifying users with large accounts. We will be performing the following mandatory cleanups on Brown Building accounts to keep the email system to a manageable size.
- removal of all 'Sent Items' email older than 30 days
- removal of all email with attachments older than 30 days
- removal of all email inside the 'Inbox' older than 180 days
If any of these measures pose a problem please let us know immediately and we will work with you on how to work around this.
Thank you for your help in maximizing the effectiveness of our email system.
PROPER DISPOSAL OF BROKEN ELECTRONICS
Please do not dispose broken / unused computers or other electronics in the waste area located on the first level of the garage near the Brown building. Global Investment Recovery, Inc. (Salley, SC) recycles these particular items and may be reached at 803-258-1620 or 1-800-933-0319 ext. 232. Please ask for Steve or Nicole for further information. You may also access their website at: www.girpm.com
Thank you for your cooperation regarding this matter.
GENERAL POLICIES ON COMPUTER USE:
Click here to view OEPP's complete
Internet and Network Services Acceptable Use Policy
Do not visit websites other than those prescribed by your department. Many of the problems computers have are from viruses or other bugs placed on a machine from bad websites.
Do not store anything personal on the network or local drives.
Do not modify any settings on your computer or install any programs unless instructed by your department supervisor. If you need a program installed please notify the IT department so that we can do it.
If you accidentally delete or damage a file, notify the IT department immediately. Do not attempt to retrieve the file (unless it is in your Recycle Bin - that is simple enough for you to do). Do not modify a damaged file as this will make recovery more difficult.
Your IT department is available to answer any questions or address any problems you have. We are located in rooms 445A,445B,446A,442,440A/B on the fourth floor of the Brown Building.
We welcome you to the Office of Executive Policies and Programs, and look forward to serving you.
- please limit your orders to a max. of 500 copies per day - anything more can cause the printer to overheat and jam
- any print job over 1000 copies should go to the state print shop on Sumter Street: contact Ray Presnell at 734-1005
- for print-ready work, please give one week's notice prior to delivery date
- for materials requiring a layout design or modification, please give two week's notice prior to delivery date
Contact Albin Johnson at 734-0291 or ajohnson@oepp.sc.gov, for the following services:
- printing large jobs in color and/or black and white
(note guidelines) - designing the layout of printed materials
(i.e., brochures, flyers, mailers, newsletters, certificates, etc.)
Please help us by observing these tips so we can better serve you.
webadmin@oepp.sc.gov
Bobby Approved
1205 Pendleton Street
Columbia, South Carolina 29201